How it Works?

1. BOOK AN APPOINTMENT

Thanks to referrals from our loyal following of clients and an excellent reputation the popularity of Savilerow is growing rapidly.
Please book an appointment to ensure we will be able to look after you.
At certain times of the year we are extremely busy and clients with appointments are given priority.
Please email savilerowfashion@gmail.com and let us know your schedule and a preferred time to come in.

2. YOUR INITIAL VISIT

Depending on your decisiveness, a first visit to Savilerow usually requires 45 minutes to an hour.
There is a substantial range of fabrics and options to go through.
You will be looked after by one of our team and he will work with you throughout the fitting process.
Initially discussing your needs, preferences and of course budget.
The process starts with your choice of fabric, along with pattern and hue, from our range of world class wools, wool blends, mohairs, cottons and linens.
Four floors of fabric racks and a catalogue of fabric samples is a lot to choose from but we often drape the fabric over your shoulder to help you visualise the final look.
We will then go through the details and customizations of every single garment that you order, details such as lapel, lining, collar, cuff, placket, buttons, interior design, fit and more.
This will all be recorded on our forms and signed off as approved by you. The beauty of custom clothing is that virtually everything is possible.
We offer our clients many, many options and up to 25 upper and lower body measurements, will allow us to craft a truly bespoke ensemble that is yours and yours alone.
The measuring can take 7 or 8 minutes and ladies are encouraged to bring trousers or shorts.
Fabric is an expensive investment and the inherent nature of bespoke tailoring means it can only be cut once.
For this reason we require a 50% cash deposit in Thai Baht, Euros, Usd, Canadian or Australian dollars, GBP or any other major currency.
We will issue you with a receipt and book you in for your first fitting.
Depending on your schedule (and ours of course) we typically want to book you in for your first fitting the next day, not the same day of your first visit.
Our tailors need time to cut fabric, draw your patterns and stitch it all together.

3. YOUR FIRST FITTING

You will be offered a cold drink and your personal fitter will show you to one of our private fitting rooms where you can try on all of your garments in privacy.
One shirt will be complete at this time and any alterations will be recorded in order to correctly make any remaining shirts.
Trousers will be complete but not hemmed and jackets will be at a very rough first stage.
At this point you we will go through every detail of your shirt and pants.
You will be able to offer input and let us know about your preferences and thoughts, if you are unsure we will offer you our professional advice and stylistic opinion.
This fitting will usually take 20-25 minutes.
Depending on what you have ordered and the schedule you will be scheduled for your next fitting the following day.
Please note We are a busy shop and work to a strict schedule.
We ensure that we are completely ready for our clients at their appointed fitting time, however due to the nature of the business there are rare occasions when you may have to wait 15-20 mins before we can get to your fitting.
You may use one of our ipads or your own to surf the complimentary wifi or just kick back and drink a cool beer and enjoy our tropical gardens.

4. YOUR SECOND FITTING

This fitting will once again take around 20 minutes.
You will try on all your clothes again, Any remaining shirts will be completed, as per the previous fittings specs as will your trousers.
Your jacket will have much more structure and will be almost complete but the sleeves will not be attached yet.
It is at this point that we will discuss again details such as the waist suppression of the jacket, we’ll finalize sleeve and jacket length, and address any of your (and our) concerns.
We offer skilled, relevant and contemporary advice to clients during these fittings with regards to fit, style and so on.

5. YOUR THIRD FITTING

Generally speaking this will be your final fitting and all of your garments will be complete and fitting you perfectly.
Together we will check the fit and details of every garment on you to ensure they all meet your expectations and our high standards before undergoing final quality control procedures.
If there are any issus or or changes to be made we will not hesitate to do a fourth fitting.
Typically if there are any alterations to do they are very minor and will be done as you wait Once you have approved everything your bespoke clothing will be handed over to our full-time and dedicated team quality control team who go over each and every garment with a “fine-toothed” comb, ensuring that everything is in order.
Depending on the amount of garments you ordered this process can take anywhere from 15 to 30 minutes.
Your items will be packed into one of our sturdy suit bags which fold in half for carrying convenience.
The remainder of your bill will be paid at this time.

6. RE-ORDERING

We produce really great quality products and enjoy are very high return rate of clientele.
Many of our clients return year after year (sometimes a few times a year.
However not all clients are lucky enough to come through Bangkok on a regular basis.
If you have gone through our detailed and extensive fitting process and ordered products we have all your sizes and preferences on file.
Once we have completed clients in our shop we take a bunch of very detailed measurements and notes on file.
This allows us to recreate your sizes and make any new garments you require without the need for fittings.
For shirts and pants we can re-create 100% copies, and with jackets we can get pretty near to perfect copy of the sizing.
Jackets are much more 3 dimensional and it is impossible to recreate them exactly but we do a very good job of getting very close.
Clients often re-order online and are very satisfied.